Term and Conditions

1. User Access and Responsibilities

By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations.

You must not:

• Use the site in any way that could damage, disable, or impair its functionality.
• Attempt to gain unauthorized access to any part of the site or its related systems.
• Use any automated means to access the site or collect data from it without our express permission.

2. Product and Service Description

Radiant Jewels offers a range of exquisite jewelry, including earrings, necklaces, rings, and personalized items. We strive to provide accurate descriptions and images of our products, but please note that colors and details may vary slightly due to screen settings and lighting conditions.

Personalized items, such as engraved jewelry, are made to order and cannot be returned or exchanged unless there is a defect or error on our part.

3. Order and Payment Terms

All orders are subject to availability and confirmation of the order price. We accept the following payment methods: Visa, MasterCard, JCB, and PayPal.

Once your order is placed, you will receive an order confirmation email. Please review this email carefully and contact us immediately if there are any errors.

Orders are processed within 1-2 business days. Shipping times vary depending on the destination and shipping method chosen:

• Standard Shipping: Delivered via DHL or FedEx, typically within 10-15 business days after dispatch. Shipping fee: $12.95.
• Free Shipping: Available for orders over $50, delivered via EMS, typically within 15-25 business days after dispatch.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 15 days of receiving your item, provided that:

• The item is unworn, unused, and in its original condition.
• The item is in its original packaging, including all tags and certificates.

To initiate a return or exchange, please contact us at [email protected] within 15 days of receiving your order. Include your order number, the item(s) you wish to return or exchange, and the reason for the return.

Once we receive and inspect your item, we will notify you of the approval or rejection of your return or exchange. If approved, we will process your refund or ship the replacement item. Refunds are processed within 5-7 business days after we receive and inspect the returned item. Shipping fees are non-refundable.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Radiant Jewels and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this site without our prior written permission.

6. Limitation of Liability

Radiant Jewels is not liable for any indirect, incidental, or consequential damages arising from your use of the site or the purchase of our products. Our liability is limited to the maximum extent permitted by law.

7. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Email: [email protected]

Address: 3882 Parkway Drive, Sells, US 85634

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the United States.